Terms of Service

1. Acceptance of Terms

By accessing or using SparkPlug's industrial IoT platform and services ("Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our Services.

2. Description of Services

SparkPlug provides an industrial IoT platform that enables:

• Real-time sensor monitoring and data collection
• Predictive maintenance analytics
• Automated procurement workflows
• Integration with third-party suppliers and systems

3. Account Registration

To use our Services, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Reverse engineer or attempt to extract source code
• Resell or redistribute the Services without authorization

5. Data Ownership

You retain ownership of all data you submit to the Services ("Your Data"). You grant us a limited license to use Your Data solely to provide and improve the Services. We will not sell or share Your Data with third parties except as necessary to provide the Services or as required by law.

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect availability. We will provide reasonable notice of planned downtime when possible.

7. Limitation of Liability

To the maximum extent permitted by law, SparkPlug shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Services.

8. Indemnification

You agree to indemnify and hold harmless SparkPlug and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

9. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the Services will cease immediately. We will provide you with a reasonable opportunity to export Your Data before deletion.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Services. Continued use after changes constitutes acceptance of the new Terms.

11. Contact

For questions about these Terms, contact us at:

Email: [email protected]